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Frequently Asked Questions

How can I add others to my sculpture?

Absolutely! To include additional people, start by selecting the sculpture size that accommodates your desired number of figures. Then, upload their photos and specify their placement in the description box. Want to add even more special touches? Explore our range of customization options for the perfect finishing touch.

Do you offer gift wrapping?

Yes, we do! Each of our sculptures comes beautifully presented in gift-ready packaging, ensuring a truly special experience whether it's a gift for someone else or a personal indulgence.

How long does shipping take?

Expect your handcrafted masterpiece to arrive within 12-14 business days from order placement. Please note that delivery times may vary based on your location.

What is your refund policy?

Due to the custom nature of our sculptures, refunds are only issued for damaged items. If your sculpture arrives damaged, please contact us immediately with clear photographic evidence within 24 hours of delivery. We will assess the damage and arrange for a replacement or refund as necessary.